FAQ and Policies
1. Privacy Policy
Everlast Life Foundation respects your privacy. We collect personal information (like names, emails, and addresses) only when voluntarily provided by visitors, donors, or volunteers. Your information is used solely for communication, donation processing, and volunteer coordination. We do not sell or share your personal data with third parties unless required by law or to fulfill services (e.g., email newsletters or donation processing). You may opt out at any time by contacting us at [email protected].
2. Terms and Conditions
By using our website or making a donation, you agree to the terms outlined here. All donations to Everlast Life Foundation are final and non-refundable unless otherwise stated. Product purchases through our store follow the guidelines provided on our Shop page, including any shipping and return policies. We reserve the right to update or change these terms at any time.
3. Non-Discrimination Policy
Our Commitment to Equal Access
Everlast Life Foundation is committed to serving all individuals regardless of race, ethnicity, gender, age, religion, disability, sexual orientation, or national origin. Our services, support, and outreach efforts are grounded in dignity, compassion, and inclusiveness for all.
4. Communication Consent (Add to Forms and Newsletter Signups)
Stay Connected
By submitting your information through this form, you consent to receive emails and updates from Everlast Life Foundation about our programs, fundraising campaigns, and impact stories. You may unsubscribe at any time using the link in our emails or by contacting us directly.
Personal Information is confidential however, we reserve the right to use pictures, testimonials, videos, and/or stories on our website and social media platform(s).
5. E-Commerce Policies
Shop Policies
- Shipping: Items ship within 5–7 business days. Tracking will be provided.
- Returns: As a nonprofit, all sales are considered final. Please review item details before purchasing.
- Security: Transactions are securely processed via our e-commerce provider. We do not store credit card information.
Frequently Asked Questions
1. About Everlast Life Foundation (Identity & Mission)
What is Everlast Life Foundation?
A 501(c)(3) nonprofit empowering widows and orphans through holistic development, practical support, and compassion.
What does the name Everlast Life Foundation mean?
It reflects our belief in the enduring value of every life and our commitment to long-term empowerment through Human-centered care.
What is your mission?
To empower widows and orphans through compassionate support and Human-centered development.
What is your vision?
A world where the loss of a parent or spouse does not lead to generational poverty or isolation.
What are your core values?
Compassion, Empowerment, Faith, Resilience, Integrity, Collaboration, Respect, Inclusivity, Stewardship.
What makes your nonprofit unique?
We combine faith with a holistic support model under JESUS.
How do you live out your values?
Through compassionate service, financial transparency, and faith-led programs tailored to real-life needs.
What is the core programs that is provided?
It stands for Job Training, Education, Shelter, Uplift, and Sustainability.
How long have you been in operation?
We were established in 2022, but our operations and official 501( c) (3) status was not completed till 2025
Is Everlast Life Foundation a registered charity?
Yes, we are a recognized 501(c)(3) nonprofit organization.
What is your EIN?
Our EIN is 39-2471884. It is also available upon donation receipt.
Where are you located?
We are headquartered in Dallas, Texas.
Do you only help people in Dallas?
While based in Dallas, we assist families nationwide and internationally where partnerships allow.
Do you work internationally?
Yes, through established and vetted partners.
Do you partner with the government?
Yes, in select capacities.
Do you partner with organizations abroad?
Yes, we have visted several organizations and will continue to help where needed.
Do you work with churches or schools?
Yes, we partner with both to extend our impact.
Are you affiliated with a specific church or denomination?
No, we are a non-denominational Humanian nonprofit open to all who need help, regardless of religious background.
Are non-Christians welcome?
Yes, we serve anyone in need, regardless of faith.
Can someone of a different religion receive help?
Absolutely. Our services are available to all in need.
What role does faith play in your services?
Faith is foundationalÑwe provide hope and healing through Human engagement
2. Programs & Services (Who You Help & How)
Who qualifies for assistance?
Widows and orphans experiencing hardship due to the death of a spouse or parent.
How do you define widow and orphan?
A widow is a woman whose spouse has died and who has not remarried. A man in the same situation is called a widower. An orphan is a child who has lost one or both parents due to death.
If I'm a widow, can I still stay in my current home and keep our lifestyle?
Yes, this is not about changing your lifestyle, but helping you preserve and grow what you have.
Is there an age limit for orphans?
We support youth up to age 20 in most programs.
Is there an age requirement?
Yes, through established and vetted partners.
Can my child apply for a scholarship?
Volunteers must be at least 16, or accompanied by an adult.
What is your intake process?
A caring conversation and needs assessment with our intake team.
How do you select who receives aid?
Yes, we offer brief orientations and role-specific training.
Are these services free?
Orders cannot be canceled once processed, as items may go into production immediately. Please review your order carefully before confirming.
Do you provide emergency housing?
Yes, for eligible widows and orphans facing homelessness or abuse.
What's your housing model?
We provide family-style housing and partner with safe homes for survivors.
Can you help with rent or relocation?
Yes, we accept both.
Can you help with food or basic needs?
At this time, we do not offer local pickup. All orders are shipped directly from our fulfillment partners.
Do you cover school supplies?
Usually within 2Ð4 weeks, depending on need and available resources.
Can you help with home repairs?
YesÑlegal, educational, counseling, and event planning skills are in demand.
Do you provide legal help?
Yes, through partnerships or referrals.
Do you provide transportation help?
We were established in 2022, but our operations and official 501( c) (3) status was not completed till 2025
Do you support undocumented immigrants?
Yes, we serve people based on need, not immigration status.
Do you help refugees or displaced families?
Yes, through literacy programs, computer classes, and vocational training.
Do you help families outside the U.S.?
Yes. Visit our Sponsorship page for details.
Do you support widowers too?
Primarily widows, but we consider all special cases with compassion.
What languages are your services offered in?
Currently, our services are offered in English and Spanish.
What sustainability programs do you offer?
Financial literacy, legal aid, small business coaching, and co-op development.
Do you offer Bible studies or prayer groups?
We combine faith with a holistic support model under JESUS.
Do you offer grief retreats or in-person events?
Yes, we offer occasional retreats and local gatherings.
Do you offer mentorship for boys and girls?
Yes, depending on funds and situation.
Are your counseling services faith-based?
Yes, but we welcome anyone regardless of faith.
Do you offer life coaching?
Yes, including purpose-discovery and confidence building.
What kind of emotional support do you offer?
Yes, especially for widows who need legal guidance for their childrenÕs future.
Can I talk to someone about my loss?
Yes, many tasks can be done virtually.
Do you help women start businesses?
Program funding, volunteers, tech devices, and sponsorships.
What kind of job training do you offer?
We offer vocational training, resume workshops, and job placement services for widows and guardians.
Do you help with job placement?
Yes, contact us to learn more.
What is peer-to-peer skills training?
School sponsorships, tutoring, and digital learning programs.
Do you help adult women continue their education?
Visit the ÒGet SupportÓ page or contact us directly to start the intake process.
Do you help children with disabilities?
Through compassionate service, financial transparency, and faith-led programs tailored to real-life needs.
What educational services do you provide for children?
Yes! Just mark it as a gift at checkout and include a custom message.
Do you offer internships?
Yes, for both boys and girls.
Do you offer workshops or online classes?
Yes! Reach out for a fundraising toolkit.
Do you offer speaking engagements or workshops?
Yes, our leadership team is available for select events.
3. Giving & Support (Donations, Sponsorships, Volunteering)
How can I donate?
Use the links on the Top right hand side that says "Donate"
Can I donate monthly?
Yes, there is a recurring option available on "Donate" Link
Can I donate land, property, or stocks?
Yes, our team accepts land, property and other assets even if it has existing debt.
How can I leave a legacy gift?
Yes. Contact us to discuss planned giving and asset-based donations.
Do you offer estate planning?
Our team of volunteers include CPAs and Attorneys. We will refer you to the correct resourse.
Can I dedicate my donation in someone's memory?
Yes, donation to someone's memory is accepted.
Can I sponsor a program?
Yes, use the chat widget or contact us about the programs
Can I sponsor a child or widow?
We allow projects to be sponsored and not the individuals to protect the identity.
Can I add a donation to my order?
Yes
Is my donation tax-deductible?
Yes, we will provide atax-deductible receipt
Can I get a tax receipt for my donation?
Absolutely!
Where does my money go?
We use it for the projects that support the Widows and Orphans
Where do the proceeds go?
They will help with the projects that we take on.
What percentage of donations goes to programs?
Over 90%
How are you funded?
Through donations, grants and other fund raising events.
Do you accept in-kind donations?
Yes
Can I mail items for donation?
Yes, use the chat feature for the address for the item.
Do you accept corporate sponsorships?
Absolutely
How can my company get involved?
Reach out to us for further information
How can my organization partner with you?
We love partnerships and can discuss these option when you contact us.
Can I host a fundraiser for you?
Yes, As long as you have written permission from our team
Do you host fundraising events?
Yes, check our Events or Support pages.
Can churches or groups volunteer together?
Absolutely! We love working with community groups.
How can I volunteer?
Annually and after major initiatives.
Can I volunteer remotely?
Yes, reach out to us with your skillsets and availability
Can I volunteer to help pack orders?
Yes, on a case-by-case basis.
Do you need volunteers with specific skills?
We can use anyone and everyone that wants to help
Do volunteers need training?
Depends on the role
4. Transparency & Impact (Trust, Results, Leadership)
How do you measure success?
Through impact tracking, feedback surveys, and SMART goals.
How do I know my purchase is making a difference?
Each purchase helps fund housing, education, job training, and emotional support for those in need. We share impact stories on our site and social media.
How do I know my help makes a difference?
We share detailed impact updates, newsletters, and stories.
Can I see success stories?
Yes, see our Stories or Testimonials page.
Do you share impact stories on social media?
Yes, on platforms like Facebook and Instagram.
How often are your reports updated?
Annually and after major initiatives.
Where can I see your financials?
We publish annual reports and IRS 990 forms on our site.
Are you rated on GuideStar or Charity Navigator?
We are working toward full profiles on all major nonprofit platforms.
Do you have board members?
Yes, listed on our About page.
How is your leadership structured?
We are governed by a board and executive leadership team.
What are your biggest current needs?
Program funding, volunteers, tech devices, and sponsorships.
5. Store, Orders & Contact (Shopify, Products, Communication)
What types of products do you sell?
We offer branded merchandise, apparel for men, woman, youth and kids, accessories, and gifts that support our mission with our logo.
Are your products ethically made?
Yes. Most products are sourced overseas, but the final embroidery and finish is done in the USA.
Do you offer bulk or custom orders?
For bulk or custom branded items, please contact us directly at [email protected]
Do you ship internationally?
Yes, we ship worldwide. Please note that international buyers are responsible for any customs or import duties.
Do you offer local pickup?
At this time, we do not offer local pickup. All orders are shipped directly from our fulfillment partners.
Can I send my order as a gift?
Yes! Just mark it as a gift at checkout and include a custom message.
Do you offer gift wrapping?
Not at this time, but we are working to add that feature soon.
Do you use eco-friendly packaging?
We aim to use sustainable packaging whenever possible, especially for handmade and limited-edition products.
How long will it take to receive my order?
Processing takes 3Ð7 business days, and shipping time depends on your location. Most orders arrive within 7Ð14 business days.
Will I receive tracking information?
Yes, you will receive a tracking number via email once your order has shipped.
What if my package is lost?
Please contact us if your package is missing. We will help you file a claim with the carrier and explore replacement options.
What if I received a damaged item?
If your order arrives damaged, please contact us within 7 days of delivery with photos. We will assess the situation and do our best to make it right.
Do you accept returns or exchanges?
Because we are a nonprofit organization and all sales support charitable work, we do not accept returns or exchanges. All sales are final.
Is my purchase tax-deductible?
While your purchase supports our mission, purchases are not tax-deductible per IRS rules. However, if you are purchasing over $500 in merchandise, we can provide you the actual cost and the tax deductable reciept from that transaction.
I need help navigating the websiteÑcan someone assist me?
Yes, contact our team or use the chat feature.
How can I contact support for an order?
Email us at [email protected] with your order number and any relevant information.
How can I contact you?
See our Contact page for email, form, and address.
Do you have office hours?
Yes, typically MondayÐFriday, 9amÐ5pm.
Do you have a phone number?
Yes, use the chat to communicate with a real person.
Can I visit your office?
Yes, by appointment only.
Where can I find upcoming events?
Visit the Events page on our site.
How can I update my donor info?
Log in to your account or contact us to make changes.
How do I subscribe to your newsletter?
Use the subscription form at the bottom of any page.
Where can I follow you online?
We're on Facebook, Youtube, Instagram, and LinkedIn.
Do you sell or share donor information?
Never. We respect your privacy and never sell your information.
Is my data secure?
Yes, we use encrypted platforms and follow best privacy practices.
Are your services confidential?
Yes, we protect client privacy and data.